Do not abandon your accountant!

Accountants are vulnerable to Third-Party Civil Penalties

If you are wondering should you hire a accountant to fight CRA for you, you may ask what does an accountant have to fear in fighting CRA. Let me make it clear, I am not knocking accountants. I am just pointing out the challenge they have in trying to fight the Canada Revenue Agency (CRA).

CRA gives just cause for accountants and other tax preparers to worry when there is an audit. If you are being audited, your accountant is on the hot seat. They become vulnerable to civil fines and are even liable for the taxes you owe if you can’t or don’t pay the tax bill. Fighting CRA is risky for accountants, so we offer a safe solution where the accountant can get off the hot seat and still keep their clients.

What we offer is to take over the file for the years in question and handle everything leaving the accountant out of the loop. When the matter is resolved, we turn the client back over to their accountant to resume their relationship as before.

There is no risk to the accountant that we will keep the client after the audit is over, because we are not in the tax preparation business. The nature of our business does not allow for us to be derailed at tax filing deadlines.

Handling CRA audits and other tax problems, requires a Tax Representative that specializes in dealing with CRA issues and knows how to handle aggressive CRA staff and has no reason to fear the wrath of the taxman. Accountants have to much to lose in engaging in war with the Canada Revenue Agency.

Accountants have just cause to be concerned that the CRA can apply the penalties on the tax preparer for honest mistakes, oversights or differences of interpretations where there is bona fide uncertainty as to the status of the law.

Information Circular 01-1, Third-Party Civil Penalties, outlines the CRA’s guidelines and processes for applying the third-party civil penalties and includes examples of situations where the CRA believes the penalty should not be applied, as well examples of where the penalties should be applied.

Imposing penalties is something CRA likes, as it dramatically increases their tax revenue. If the auditor is going to assess a penalty against the tax preparer, the auditor must complete a penalty report in every case where the penalty is proposed. The report sets out the criteria being considered in each case recommending a penalty, including any information or explanations from the third party that may mitigate or counter imposition of the penalty. The penalty report will be available on request at the objection stage.

The CRA controls the application of the penalties. To this end, the CRA established the Third-Party Penalty Review Committee. The Committee is comprised of senior representatives from the CRA and from the departments of Finance and Justice.”

CRA also deals with RRSP related fraud and imposing Third-Party Penalties on the promoters of tax schemes (lawyers, accountants, and evaluators) .”

CRA’s reassessment policy has always been to reassess the annuitants who engage in these tax schemes. These RRSP schemes often involve non qualified investments.

Now that the audits on the donors in charitable and loss sharing tax schemes is over the hill, CRA is now taking an aggressive stance against the promoters and accommodators (lawyers, accountants, evaluators) whose actions and documents give legitimacy to the schemes in the eyes of the taxpayers.

You can now expect that CRA will be applying third party civil penalties, as defined in section 163.2 against these parties who facilitate the RRSP Strip schemes.(A strip scheme, is a plan to strip the RRSP of funds without paying tax on the withdrawals of funds.) If the money was placed in on qualified investments, then the money withdrawn from the RRSP is considered a taxable withdrawal of funds.

Where the tax schemes used RRSP funds, these are all being caught. If the RRSP subsequently disposes of a property that was a non-qualified investment when it was acquired, subsection 146(6) allows as a deduction in computing the income of the annuitant for the year of disposition an amount equal to the lesser of the amount previously included in income at the time the property was acquired pursuant to subsection 146(10), and the proceeds of its disposition.

CRA has been not been overly proactive in exposing the potential downfalls of these schemes to the general public. Tax alerts have been prepared warning taxpayers of the consequences they face by participating in these schemes, including the loss of retirement savings and the reassessment action by the CRA. The CRA has also met with Trustees to have them increase their diligence and adopt policies that will guard against these RRSP strip arrangements.” Let’s just say that CRA has done a better job of promoting TFSAs then they have of educating the public about the pitfalls of tax schemes.

When you are involved in these types of schemes, and need help with your tax problems, you need to consider being nice to the accountant who prepared your tax returns in the year/s in question by having an independent Tax Representative take on the responsibilities in doing damage control.

An accountant may not accept you as a client

The following article written by Roger Russell explains it all. This is a document for accountants.

So if you have serious tax issues, or have been in difficulties with other accountants you need to be prepared to explain why you are a good client.

I can tell you from experience, that some clients are better never had.

Our policy at TAS is that we will accept any client regardless of what trouble they are in. However if we think they are not nice people or will cause us problems because of their attitude in life we will not accept them.

Basically a good life rule is; When people show you who they are by their behaviour, then you need to believe them.

We have developed an extensive service level agreement that is a commitment of what we will do for the client, what the client needs to do for us and how the relationship should work. We find this as an effective way of avoiding client problems.

The following is what Roger Russell has to say about the matter:

Beware reckless engagement
How to tell if a client means trouble – and what to do about it

If your gut tells you a client is risky, you’re probably right.
Like what you see? Click here to sign up for Accounting Today’s daily newsletter to get the latest news and behind the scenes commentary you won’t find anywhere else.
“We frequently hear accountants say, ‘I knew this client was going to be trouble,’” said Tom Henell, chief marketing officer at the North American Professional Liability Insurance Agency, which specializes in providing professional liability insurance. “You wonder why they took them on in the first place. With some prospects, it’s better to lose them even before they become a client, rather than taking on someone that you have doubts about from the beginning.”

Ron Parisi, executive vice president of risk management at California-based Camico, agreed. “Client acceptance and re-acceptance are the most important aspects of risk management,” he said. “It’s really who the clients are that get you in trouble more than your work product.”

To that end, Parisi recommended getting background searches on significant engagements: “It can be a simple Google search or a full-fledged background search. If it’s an audit client or there’s a majority shareholder that has a big part of ownership, we suggest a professional background search.”

Part of a due diligence investigation should be communicating with the prospective client’s former CPA, suggested Parisi. “By talking to the predecessor and going through the financials, you can get a fairly good picture of where the client is.”

A simple tax return would not require an extensive background check, but more complex engagements increase the need for knowledge about the prospective client. “You need to guard against opinion shopping,” Parisi said. “We see this frequently in complex industries like oil and gas.”

“And even in the tax area, client acceptance procedures should be followed,” he said. “CPAs have been caught in a professional liability trap for tax engagements when there’s fraud or embezzlement at the client level.”

He also warned of engagement creep: “Just because you’re only doing a tax return for a client doesn’t meant you can’t be sued for business advice during the engagement. For example, if the client asks certain business questions while you’re doing the return, it can turn into more of a consulting engagement than just a tax engagement. It’s important that you are cognizant of who the client is and exactly what services you are providing.”

An accountant wishing to disengage from a client should put it in writing in a formal disengagement letter, and should do it earlier, rather than later.
“Often, banks or other lenders are waiting for opinions, and if a CPA disengages at the last minute it signals that there may be a problem,” Parisi said. “The CPA can get sued for creating insolvency by causing the bank to take away the client’s line of credit.”

The disengagement letter should declare the status of work and any upcoming deadlines, so the former client can seek alternatives. “When quality firms disengage from mediocre clients, there are still firms out there willing to pick up the work,” Parisi noted.
Protection from potential lawsuits begins before an engagement letter is signed, according to Rick Jorgensen, president and chief underwriting officer of Jorgensen & Co. “It starts with posing tough questions to the potential client,” he said (see “Ask before you leap,” above). “Tough questions are designed to identify clients that are in a high-risk business, encountering financial difficulties, have a tendency to sue, or just don’t pay their bills. After failure to secure a well-written engagement letter, accepting a troublesome client is one of the most frequent reasons for claims against accounting firms. A methodical and systematic approach should be part of an accounting firm’s risk management procedures, and a balance should be struck between the fees charged versus the potential for a claim.”
Like what you see? Click here to sign up for Accounting Today’s daily newsletter to get the latest news and behind the scenes commentary you won’t find anywhere else.

“When you’re assessing new clients, remember that risk prevention is always preferable to defending a lawsuit,” said Nancy M. Reimer, a partner in the Boston office of law firm LeClairRyan. “Fee suits are definitely a factor,” she said. “Clients who give trouble at the outset are more likely to assert a counterclaim for malpractice when they are sued to collect on a fee.”

“In many cases, it’s easier for an accountant to just write off the fee,” she said. “In some cases it involves a significant amount of revenue, so you don’t want to just walk away from it. In those cases, we go through the papers and make sure the records are clean so there’s a minimal risk of liability if the accountant is hit with a malpractice claim.”

Reimer recommended going through your roster of clients at the beginning of each tax season. “Over time, accounting firms change,” she said. “Make sure the client falls within your business parameters as they evolve.”


Client risk assessment is the first line of defense against malpractice claims, emphasized Ralph Picardi, CPA, Esq., a partner at law firm Lapping & Picardi. “It’s the first opportunity you have to make a major impact on the risk your firm will take on.”

Midsized firms and faster-growing small firms are especially vulnerable, he noted. “The reason is that they usually start with a small group of partners that get together, and each has his or her own client base,” he said. “They may be sharing space and there may be some overlapping work, but for the most part each partner is managing his or her own business. That usually means that each partner can bring in whomever they want as a client. They don’t feel the need to run it by anyone or get approval, so you end up with a group of partners each doing their own thing.”

“That needs to be corrected,” he said. “The partners need to understand that the work done by each of them exposes all of them to risk, and they need to decide collectively what they will work on.”

Firms need to have a mechanism in place to accumulate information over the course of the year about existing clients, said Picardi: “Red flags such as not paying on time, difficult personnel, or concerns about the integrity of management need to be preserved and not just committed to memory and forgotten. That way, when it comes time to make decisions about whether to keep serving a client, there’s a resource to tap into.”

Beware reckless engagement

Like what you see? Click here to sign up for Accounting Today’s daily newsletter to get the latest news and behind the scenes commentary you won’t find anywhere else.


A client that presents a high level of risk shouldn’t necessarily be turned down, indicated Picardi. “It just means there is a need to make an informed decision based on the risk. There needs to be some monitoring on how it’s going. When the firm has its monthly meeting, it should not only consider new and existing clients, but also monitor how the risky client is doing.”

“Bring in the partner working with the client, and stay engaged,” advised Picardi. “Over time, there should be fewer uncomfortable situations with problem clients and a diminished number of claims or reportable events to a firm’s insurers. The partners will be working together as one firm, as opposed to a collection of separate practices.”

Ask Before You Leap

Some tough questions to ask about potential clients:

* Is the potential client in a high-profile or high-risk business?

* What is the potential client’s financial health?

* Is there an outside entity with a controlling interest?

* Has any regulatory authority investigated the potential client?

* Does a person or entity related to the accounting firm have any interest in the potential client?

* Does the potential client have financing from unusual sources?

* Why is the potential client interested in the accounting firm?

* Who was the previous accounting firm and why are they being terminated?

* How often has the firm changed accounting firms in the past five years?

* Was the former firm competent? Aggressive? What reasons does the firm give for termination?

* Does the information given by the potential client match what you are told by the previous accounting firm?

* Can we see the previous accounting firm’s work papers?

Share this post